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Description

Session ID: 598

Abstract:

Employee education and enablement are key when it comes to software rollouts, since only skilled users can get the most out of a new or changed system. We will showcase the datango authoring solution: The full Oracle UPK replacement and single-source based content creation tool for enterprise application training, change management, process documentation, in-context application guidance (EPSS/online help), and more. Migrate from UPK to datango – without the loss of your content.

Business Outcomes:

Using datango to enable employees across all applications, processes and subjects, incl. non-IT/soft skills, provides outcomes such as:

  • 50% faster user adoption
  • 80% less time spent on preparing documentation
  • 70% higher efficiency at international rollout projects
  • 30% less time required in classroom trainings
  • 60% fewer standard inquiries at your helpdesk
  • 90% cost reduction for delta training

Objective 1: Understanding the switch and content migration from Oracle UPK to datango

Objective 2: Learning the capabilities of datango besides the Oracle UPK features

Audience: Introductory

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