Session ID: 10712

Abstract: Reverse logistics is a critical function in high tech industry with issues ranging from warranty management, recalls and accelerated innovations. This session aims to share insights from real life experience integrating Oracle cloud with BPM to streamline systems and business process to address some complex reverse logistics scenarios. Session will also outline the extent to which Oracle cloud can be extended and how BPM helps brings scale to the Oracle cloud and reverse logistics process.

Objective 1: Identification & modelling of cross team business touch points and dependencies in Oracle cloud transformation

Objective 2: Learnings from integration with oracle cloud

Objective 3: Architectural guideline for process automation and cloud integration

Audience: User Accounts, Help Desk, Trainer