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Session ID: 107600

Abstract: Recent studies outline the fourth industrial revolution is well underway; and that organizations need to reimagine the way their enterprise works to keep up with the competition. One of the most popular digital technologies being implemented within the realm of digital transformation is intelligent automation or RPA. This disruptive technology allows digital workers (software robots') to perform routine; data-heavy; repetitive tasks. RPA is great for eliminating mundane tasks from employees' daily to-do list; but can also be used to automate end-to-end processes; in turn reducing employee headcount which drives fear. Establishing a large-scale RPA program is a significant undertaking for any organization and involves a substantial amount of organizational change management - 'the robots are coming!'. Join us in this session to learn how to create a disciplined approach to design; implement and sustain the change needed to ensure your RPA program delivers real value.

Objective 1: Explore the rationale behind resistance to change with emerging technologies

Objective 2: Show how to create a disciplined approach to design; implement and sustain the change needed to ensure your RPA program delivers real value for your organization

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