Session ID: 10568
Abstract: Interested in finding free tools/services to proactively avoid business problems and to optimize your use of Oracle products? This session provides users and administrators insight on how to identify the Oracle Support Proactive tools and services best suited to their needs and how to best leverage these tools and services. Gain insight and take away practical advice which you can apply to your business and operational needs.
Objective 1: Learn the benefits and how to identify which Oracle Support tools are most relevant to address your key business problems and needs
Objective 2: Gain insight and best practices to socialize and deploy Oracle Support resources
Objective 3: Hear some real world examples with Oracle products to get ROI and achieve your business goals.